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Testimonials

Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us. We’ll do everything we can to make sure you’re a satisfied customer, too!

Awesome customer service every time

Always have perfect pool water thanks to Outback Pools!!!! Awesome customer service every time too!!

‐ Julie Burnham

Awesome, knowledgeable, and friendly!

If you have a pool in the Wichita Falls area, these are the folks to go to for all your needs. Awesome, knowledgeable, and friendly!

‐ Greg DeFore

Best customer service

I had a new pool liner put in last week by Paul Buckingham and Outback Pools and Spas, and it is the BEST customer service I have experienced in my ten years in Wichita Falls! After working with me to select a new liner design and measuring not once, but twice, Paul and his crew came out and tore out the old liner in one day and put a new liner in the next. They were always exactly on-time, every time, and were very professional and actually knew exactly what they were doing step-by-step. Do not try doing a pool liner as a DIY project. There are very important measurements, minor repairs to base, and a special order in how a liner should be installed, and they had all of the specialized equipment that made for a perfect liner installation. And, not only did they install the liner, they are now making sure the new water is perfectly balanced with there 1,2,3 process for maintaining water quality. I could not have been more impressed with the quality of their work and the professionalism of their employees. I would HIGHLY recommend Paul Buckingham, his wife and Outback Pools and Spas to anyone seeking a new pool liner. And the price was much more reasonable than I expected. There were no hidden charges at the end of the installation - a real credit to Paul's estimating skills. Call them, get a quote, and know you are working with the BEST! It will give you peace of mind. And just so you know, I had never used Outback before or met Paul Buckingham.

‐ Kevin Pearson

Best place to buy a spa PERIOD!

Best place to buy a spa PERIOD! The owners are very professional and will take great care of you!

‐ Jeff N Sandy Hughes

Paul and staff are top notch!

Paul and staff are top notch! Excellent knowledge and service. Good people too!

‐ Russ Melvin

Thank you Paul

Thank you Paul for all your help and knowledge.

‐ Matthew Cabrera

The customer service at Outback Pools & Spas is second to none!

I'll admit that it took some time to convince my wife to get a hot tub. We have had our hot tub for about a year and a half and my wife raves about how good it feels every time we get in it. We each have our favorite seat and we both love the floor jets on our feet. The customer service at Outback Pools & Spas is second to none!

‐ Andy Kocher

These guys take good care of us!

These guys take good care of us! Everyone there is always helpful and very knowledgeable....and always friendly! Paul and Donna treat their clients right.

‐ Carol Dowdy-Dodd

Took time to explain and make sure I understood!

Mike is amazing. Got all our chemicals we needed. Took time to explain and make sure I understood! Thanks!!!!

‐ Crystal Rees

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